Skills training for relationship based businesses and therapies
Introduction to Body Language
Fight,
Flight, Freeze and Fawn in a talk which explores how we
struggling to deal with stress in the 21st
century. This is a fascinating subject from a neurological
perspective and builds a foundation to start answering some of the
key question why we are presently witnessing a massive increase in
obesity, drug use, diabetes and depression. How a feeling of
helplessness leads to self medication, obsessive dieting, breakdowns
of relationships and ineffective communication. How stress is related
to over consumerism while we search for comfort in products that
temporarily make us feel secure. How to recognise when you are over
stressed and understanding the potential dangers for self healing if
the stressor is not properly addressed. I have been presenting on
this subject matter to Drs, nurses and university lecturers all over
the UK for a couple of years now and it applies to anyone who works
within health, communication and or training sectors.
If you've ever wondered how that psychiatrist "expert" on TV knows when the contestant is lying then after taking this course and with a little practise you can too be doing the same.
Deception Detection:
Based around the work of David J. Lieberman. You will learn how to ask the right questions at the right time and turn that gut feeling into answers that will save you getting hurt in the future.
Eye accessing cues:
Using this skill can help you identify how someone is organising their thoughts. This is very useful for building rapport by organising how you think to match the person you're speaking with.
Micro-expressions:
How to read the emotions in the faces of others. Non verbal communication, what the hands, feet and body are saying that most people miss.
NLP Basics in Carlisle
Effective Telesales
Not many people like to sell over the phone, that's because not many people like to get a sales call. However some people are really effective and very successful. If you have a product or service that you know will benefit your customer then telesales skills can make all the difference and bring new clients on board.
You will learn how to get instant rapport:
Save wasting your time and your customers time too:
I will show you how to make that ever important first impression.
Write a top pitch:
Customise a pitch unique for your product and services.
Close the deal:
Convert a conversation into hard cash.
Identify where you've been going wrong and how to put it right.
This course was developed in a high end, fast and extremely demanding environment, it has been thoroughly tested to make a difference and has the potential to increased sales up to 8 times.
You won't find this course anywhere else, guaranteed!
